Makoto Nakagawa

General Manager, Amusement Business Division, LULUARQ

Japan

Makoto Nakagawa graduated from Fukuoka University and joined LULUARQ as a new graduate in April 1998. He was promoted to store manager in his first year and area manager in his sixth, and became General Manager of the Amusement Business Division in 2016. He has described LULUARQ's strategy of redesigning its capsule-toy stores around adult browsing behavior rather than treating the format purely as a children's toy category, and emphasizes consistency between words and actions in his approach to leadership.

Expertise

• Retail Strategy
• Capsule Toys